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Our PREMIUM Support Plans


Give yourself peace of mind and choose one of our PREMIUM support packages for your CardExchange® Visitor product. Our support plans provide guranteed response times, free upgrades, Remote Support, and more. Get started today and choose one of our PREMIUM support plans!

Enter Edition

$90

Annually

  • Email Support 24 Hours
  • Free Product Upgrades
  • License Recovery
  • Phone Support
  • Online Remote Support
Standard Edition

$150

Annually

  • Email Support 24 Hours
  • Free Product Upgrades
  • License Recovery
  • Phone Support
  • Online Remote Support
Business Edition

$270

Annually

  • Email Support 24 Hours
  • Free Product Upgrades
  • License Recovery
  • Phone Support
  • Online Remote Support
Business Master

$300

Annually

  • Email Support 24 Hours
  • Free Product Upgrades
  • License Recovery
  • Phone Support
  • Online Remote Support
KIOSK Client

$45

Annually

  • Email Support 24 Hours
  • Free Product Upgrades
  • License Recovery
  • Phone Support
  • Online Remote Support

Compare Our Support Plans

Our standard perpetual licenses come with BASIC support.
All our subscription based solutions come with all the benefits of our STANDARD support plan
Benefits Basic Standard Premium
Email Support *
48 Hours

24 Hours

4 Hours
Product Forum Access
Online Help Files, Manuals, and Videos
Free Version Upgrades -
License Recovery -
Phone Support * - -
Online Remote Support * - -
Discount Professional Services ** - -
Discount Installations ** - -
Discount Trainings ** - -
* Within our business hours
** 25% on MSRP via coupon

Sign In

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United States

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+1 (925) 529 4999

Netherlands

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Monday – Friday
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+31 (0)20 2251 447

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