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Our Professional Services


Strategic consulting, implementation, support and education services to help you realize the most value from your software investment. Let our professional services help you get your system up and running, enabling you to move to other things quickly. Whether you are looking for help designing your badge or you need help configuring your system, you can be assured we will help you every step of the way. Let us help you maximize your business investment by giving you the peace of mind of handling everything for you.

License Recovery

$25

Per License

Did you lose your license information? No problem... when you provide us with the original serial number or your Machine ID, we will get you back up and running.

Badge Design

$295

Per Badge

Not in creative mood or no time? No worries... our marketing team designs the best looking badges for you as an easy to import template


Configuration & Setup

$200

Hourly

If you don't want to figure it out yourself, our team of product specialist is ready to handle the setup and configuration for you so you can lean back and relax


Scripting Design

$200

Hourly

Our CardExchange® Producer product Enterprise edition offers some extensive flexibility when using scripting but we understand that this is not for everyone and we are happy to help you creating the scripts
Plugin Development

$200

Hourly

When there is a need for 3rd party integration, our powerful plugin feature takes you to the next level. We can build and integrate any type of functionality that is not standard available within our Producer editions
Professional Packages

$250

Starts Hourly

Within projects you can have needs for different services at the same time. Our packages offer retainers of hours that can be used for our available services like project management, development, etc.

Compare Our Support Plans

Our standard perpetual licenses come with BASIC support.
All our subscription based solutions come with all the benefits of our STANDARD support plan
Benefits Basic Standard Premium
Email Support *
48 Hours

24 Hours

4 Hours
Product Forum Access
Online Help Files, Manuals, and Videos
Free Version Upgrades -
License Recovery -
Phone Support * - -
Online Remote Support * - -
Discount Professional Services ** - -
Discount Installations ** - -
Discount Trainings ** - -
* Within our business hours
** 25% on MSRP via coupon

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United States

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Monday – Friday
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+1 (925) 529 4999

Netherlands

Smallepad 32
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Monday – Friday
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+31 (0)20 2251 447

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